Terms & Conditions
Please see the dedicated page on delivery charges.
Cancelling an Order
Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on this website within 7 days of receiving our order confirmation email. If we have not yet dispatched the goods, we will cancel your order and make an immediate repayment. You can cancel an order by sending an email via contact form.
Returning an Item
When cancelling your order, if you have already received the goods you will need to make the return within 30 days. Once we have received the goods, we will credit you with the value of the returned goods.
Unfortunately you cannot return the following goods:
- audio or video recording (CDs, DVDs etc..) or computer software that have been unsealed
- Items such as earrings and cosmetics cannot be returned for hygiene reasons
- Perishable goods such as food and flowers
- Periodicals and magazines
If you are returning an item because of an error made on our part or because it is defective, we will be more than happy to refund the delivery charges incurred in sending the goods to you and your costs in returning it to us. Otherwise, you will be responsible for delivery charges in connection with your purchase.
If you wish to return an item, send us a message via the via contact form quoting your order number and reason for cancellation (e.g. defective item). For your protection, we recommend that you use a recorded-delivery service for the return.
Guarantees and Warranties
Whilst My Mutterings makes reasonable effort to ensure we sell only the highest quality goods, we do not offer any guarantee or warranty schemes other than those offered by the product manufacturers or artists.
Please see the dedicated page on privacy.
All prices on the website are in pounds sterling and include VAT (if appropriate) but don't include any carriage charges.
In the unlikely event that an incorrect price is shown on our website Beauly Gallery and Gifts Ltd. reserve the right to abstain from fulfilling the order at that price, You will of course be notified by Phone or Email at which point you will be informed of the correct price and given the choice to proceed with the order or cancel the order.
This Agreement will be governed by and construed in accordance with the law of Scotland and both you and My Mutterings agree to submit to the exclusive jurisdiction of the courts of Scotland.